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DON’T STIFLE GREAT WORK: PROCESSES AND MEASURES THAT BUILD KNOWLEDGE AND INSPIRE

Client: Scottish Recovery Network works in partnership with the NHS, voluntary sector organisations, and community groups in Scotland to identify different ways of support people experiencing mental health challenges. They do this by championing lived experience, co-production, and peer support.

Requirements: To align their new strategy with work activities being delivered by the team.

Our solution: Shared knowledge and co-developed with the team solutions that worked for them which included: A programme of work, introduction of working rhythms, impact statements every staff member could understand and utilise for decision-making, an innovation tool, personalised coaching, and support.

USING THE RIGHT APPROACHES AND DATA TO IDENTIFY IMPACT IN A HIGHLY COMPLEX SYSTEM

Client: Frontline is a large UK Charity that every year trains hundreds of new children and family Social Workers to Masters-level. They have hundreds of partnerships, multiple government and philanthropic funders, and over 2000 alumni of their programmes.

Realising that impact is most scalable through their large alumni of Social Workers, they looked for support identifying outputs and data. This would give them the most insight into the contributive impact of their activities and social investment for children and families in the UK.

Requirements: Aligning impact and data measurement approaches and tools to alumni activity and existing national data sets.

Our solution: An integrated impact approach, data sets, and training that provided detail, evidence and direction that was actionable and easily integrated into their existing operating strategies.

SCALING A START-UP EQUITY DIVERSITY AND INCLUSION (EDI) CHARITY SET ON IMPROVING MENTAL HEALTH

Client: A brand new, non-profit with lots of ideas and plans to reshape the support and landscape of mental health for racialised communities. A strong focus on bringing equity, diversity and inclusion practices and anti-racism into mental health offers.

With a growing need and demand for support — and the growing spotlight on racial equity, decolonisation, and discrimination — the leadership team knew they needed help to plan, prioritise, and create a realistic, but challenging plan that looked beyond their current month-to-month view.

Being less than a year old, keeping on top of the strategic planning, day-to-day organisational responsibilities, seeking funding, and delivering services, was becoming a struggle.

Requirements: Funding, direction setting, outcomes and impact.

Our solution: Grant support, Strategic planning, Evaluation.

 

IMPROVING MENTAL HEALTH IN A MULTI-SITE HIGH STREET BANK

Client: ATB (Alberta Treasury Branches) is a mid-sized high street banking organisation, with over 5,000 employees serving 243 communities.

An organisation with a strong commitment to supporting their employees mental health, but struggling to engage at a proactive level. This was further exacerbated by a huge geographical footprint, making it more difficult to engage at an organisational level rather than a team-by-team and individual approach.

Requirements: Mental health and wellbeing intervention for the workplace.

Our solution: Virtual wellbeing campaign.

DEVELOPING A PEER PROGRAMME FOR WOMEN AFFECTED BY SEXUAL EXPLOITATION

Client: Ruhama works with women who are actively involved in prostitution, are seeking to exit (leave) prostitution, are victims of sex trafficking, and/or have a past experience of prostitution/sex trafficking.

Requirements: A peer support recruitment, and training programme for their volunteers with lived experience, leading to a programme to leverage and augment their existing programme offers.

Our solution: A co-designed peer support training programme ready for accreditation.

INTRODUCING AND INTEGRATING PEER SUPPORT INTO A HEALTH SYSTEM

Client: Alberta Health Service is the largest health provider in Canada. Providing services to residents of Alberta. AHS is a public health provider (NHS Equivalent) employing more than 100,000 employees in 843 clinics with a budget of $15 Billion per annum. We worked with 15 mental health, addiction and public health teams.

Requirements: Evaluation, evidence gathering and impact identification, knowledge mobilisation, return on investment, and project scaling.

Our solution: Grant support, Strategic planning, Evaluation.

 
 
 

IMPACT EVALUATION: UNCOVERING THE IMPACT OF THE LAST 5 YEARS

Client: A small charity in East London supporting mothers and children in temporary or insecure housing and who have no recourse to public funds (NRPF).

Requirements: To uncover and evaluate the impact the charity had achieved over the past 5 years, as well as support with developing simple but effective outcome measurement tools to track their impact going forward.

Our solution: A co-developed impact evaluation with accessible visual reporting that service users, funders, and the wider community could understand.

 

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